Due to Sri Lanka being under islandwide curfew and many countries under lockdown, please appreciate you will experience a delay to your delivery. Your order is handled personally by our team, as we work with small independent labels. We will ensure your order is in your hands as soon as humanly possible. Please reach out to us, should you have any further concerns.
Packages are generally dispatched within 1-3 business days after receipt of payment and delivered via the selected carrier. Due to the current curfew within the country our delivery areas are limited to the following locations :
Zone 1 – Delivery charges LKR300
Colombo 1 to 8, Rajagiriya, Nawala
Zone 2 – Delivery charges LKR350
Kotte, Battaramulla, Nugegoda, Mirihana, Kalubowila, Kohuwala, Dehiwala, Mount Lavinia,Pelawatta, Talawatugoda, Pepiliyana, Bellanwila, Boralesgamuwa, Attidiya, Borupana Road, Kolonnawa
Delivery Zone 3 - charges LKR 400
Piliyandala. Maharagama, Ratmalana
International Orders are subject to shipping fees which include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to the total weight of the package. We advise you to group your items in one order. We cannot group two distinct orders placed at separate times and shipping fees will apply to each of them separately. Your package will be dispatched at your own risk, but special care is taken to pack and protect fragile objects.
We cannot deliver to a PO Box address.
If an order is collected by courier, Pendi will not be held responsible for the loss or damage of the product during transit.
Please email your order requirement to sales@pendi.lk and we will get back to you with relevant details.
We gladly accept payments via all methods available in the PayHere Payment Gateway
This platform does not allow for Bank Transfers, However these orders can be processed manually. Please contact sales@pendi.lk with your requirement.
The required bank details will be provided to you on request. Please note that if this is your selected option for payment, your order process is only complete once Pendi PVT Ltd has received proof of full payment. Customers have 3 business days to produce proof of full payment until which time your order will be held for you. Proof of payment must be sent via email to sales@pendi.lk
If proof of full payment has not been received in 3 business days we cannot guarantee the availability of the items you have selected to purchase.
We take utmost care and concern for your privacy while you're shopping on our site. We will never share or sell your information to any third party, and the information we collect is solely to contact you about your order if necessary. Transactions on our site are secured using SSL encryption and your credit/ debit card information is never stored.
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